Ask a Humana Medicare Agent
To understand what a typical Medicare beneficiary might encounter when turning to internet-based resources, we simulated an online search. Create a Medicare agent marketplace with a performance rating for agents. This could be managed at the state level or federal level but should be standardized across states given that agents may operate in more than one geographic area. In this system, beneficiaries would have the ability to search and evaluate agents based on their qualifications and beneficiary ratings. Today, agents are licensed in multiple states to make it more convenient for beneficiaries. An out-of-state agent will provide the same service if they have a license in your state. So, there’s no reason you need to travel anywhere to see an agent, and there is no reason they would need to come to your house to help you with your coverage. It’s easier, faster, and more convenient for them to help you enroll in Medicare over the phone and/or online. Agents, agencies, and carrier...
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